FAQS

1. Product Display Question
      Are product parameter descriptions accurate?All product parameters are sorted and updated in accordance with actual product conditions to ensure reference validity.
2. Order Modification Question
      Can receiver information be adjusted before shipment?Before the order is packaged, we can try our best to assist in modifying the receiver’s name, contact information and address.
3. Activity Rule Question
      Can multiple offers be used in one order?Different preferential activities have independent usage rules, and superposition use needs to comply with corresponding activity specifications.
4. Logistics Inquiry Question
      When will logistics information be updated?After the package leaves the warehouse, logistics nodes will be updated successively in the process of transportation and transit.
5. After-sales Follow-up Question
      Can I supplement after-sales proof materials later?If the submitted materials are incomplete, you can supplement relevant proof materials within the acceptable processing cycle.